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Get help

Stuck on something, found a bug, or just have a question?

On your instance

Section titled “On your instance”

If your admin enabled in-product support, open Home → Help (? in the bottom-left). Write a short summary and Send. The same panel shows Your tickets and status.

Other in-product channels (when configured):

  • Email — whatever support address your admin set (not a global ShareOut cloud inbox)
  • Slack — /shareout support <what went wrong> if the Slack bot is linked
  • Telegram — /support <what went wrong> if the Telegram bot is linked

Open-source project

Section titled “Open-source project”

This product is self-hosted. For bugs and docs issues in the public codebase:

What’s next

Section titled “What’s next”