Files & deliverables
The Assets tab in your Home is a place to keep files — images, video, PDFs, spreadsheets, decks, zips, anything — store them once, reuse them across your pages, and hand a client a clean download link.
Open it from the left rail in your Home: Assets.
Add files
Section titled “Add files”Click Upload files and pick one or many. There’s no “what type?” — drop in a 2 GB video, a .xlsx, a .pptx, a .zip. Each file becomes a deliverable you can reuse and share.
Without opening Assets
Section titled “Without opening Assets”Files can land in your library from three other places — each records where it came from so the workspace assistant can find it later:
| Channel | How | Who |
|---|---|---|
| Workspace file inbox | Email attachments to {workspace-slug}@inbox.shareout.site | Workspace members only — the sender must be signed up with that email |
| Chat attach | Paperclip in the Home Ask your workspace… composer | You (uploads to your scope’s asset bucket) |
| Share from phone | Install ShareOut as a PWA, then Share → ShareOut from any app | You — opens Home with the file ready to attach in chat |
The workspace inbox address is in Admin → Settings → File inbox (copy with one click). Admins get a bell notification and optional Telegram ping when a member emails files in. Spreadsheets (.xlsx, .csv), decks (.pptx), PDFs, and images are the typical payloads.
Organize in folders
Section titled “Organize in folders”Use the folder bar at the top of Assets to group files — client deliverables, brand assets, raw footage, whatever makes sense. New folder creates a folder in the same shared folder tree your pages use; Move on a file tile puts it inside a folder.
Sharing a folder with a client (Admin → Sharing) also shares the files inside it — folders are one tree for pages and files.
Visibility
Section titled “Visibility”Each file is either workspace-visible (default — any member can see and embed it) or private (only you, until you share it). Toggle visibility on a file tile. Private files show a small badge.
- Workspace-visible files can be embedded in any page in the workspace via a stable file URL (
/v1/files/dlv_…/content). - Private files are hidden from other members and from anonymous delivery links — share them deliberately via external sharing or Share with a person (below).
Versions
Section titled “Versions”Re-sending the third cut of a video? Open a deliverable’s ＋ and upload the new file — it becomes v2, v3, and so on. The tile always shows the latest version with a small v3 badge; the clock icon shows the full history, so you can grab an older one anytime.
Comment on a file
Section titled “Comment on a file”Open a file’s comments control to leave a thread on that file — same comment system as pages, scoped to the file. Workspace members can comment on workspace-visible files; sharees with a comment grant can comment on files you shared with them.
Share with one person (Teams)
Section titled “Share with one person (Teams)”On a file tile, Share with a person sends a single file to one outside email — no client org required. Pick View or Comment; they get an invite (if new) and the file appears on their /shared portal. Returns 409 if that email is already an internal workspace member — use a normal collaborator invite instead.
On a folder, use Share folder in the folder bar — same flow, grants view or comment on the whole folder (pages and files inside). The share modal lists People you’ve shared with for that file or folder; revoke any grant from there.
External sharees with comment access can leave threads on shared files directly in the /shared portal — see External sharing.
Reuse a file across pages
Section titled “Reuse a file across pages”Every asset has a permanent link. Click Copy link on any tile and paste it into a page (an <img>, a button, a download link) — one source, used in as many artifacts as you like. Change nothing on the pages when you swap the file; they point at the same asset.
In artifact HTML, prefer sdk.files.getUrl('dlv_…') for workspace files — it resolves to the latest version and enforces visibility (private files 403 for unauthorized viewers). See SDK: Files.
Editing a page? The visual editor’s toolbar has an Insert asset button — open it, pick a file from your library, and it drops straight onto the page. No copying links by hand.
Send a delivery to a client
Section titled “Send a delivery to a client”This is the WeTransfer-style flow:
- Click Bundle files to send →.
- Tick the files for this delivery.
- Create delivery → name it (e.g. “Final files for Acme”). Optionally set an expiry date and protect the link — with a password, or by limiting it to certain email domains (e.g. only
@acme.com). - You get a link to a clean, branded download page that lists every file with a Download button.
- Copy the link to paste anywhere, or type a client’s email and Send — they get a tidy email with the download link.
Protected links gate the download page and the file bytes — a recipient must clear the password or domain check before any file streams. For a protected delivery, share the /d/<token> link, not the per-file Copy link from the library (that stable URL is for embedding an asset across your pages).
Because it’s a link (not an attachment), file size doesn’t matter — send a folder of 4K renders the same way you send a logo.
Manage sent deliveries
Section titled “Manage sent deliveries”Click Sent deliveries at the top of Assets to see every link you’ve minted — collection name, file count, gate type, expiry, open count, and live status (active, expired, or revoked). From there you can copy a link again or revoke it; a revoked link 404s for both the page and the downloads.
Open notifications
Section titled “Open notifications”The first time someone opens a delivery (past any gate and with the files actually shown), you get an email — for example “Acme opened your delivery.” Repeat opens of the same link stay quiet so a refresh never spams you. For a domain-gated link, the viewer’s email is included in the notification.